Helpline: 519 658 5455
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Adult Education & Academic Upgrading
Alternative and Continuing Education - Main Office
256 Hespeler Road, Cambridge 519-885-0800
Essential Skills Upgrading 519-740-3800
U-Turn schooling program for youth. 519-622-9041
Literacy Upgrading - 151 Weber St., S Waterloo 519-885-4356
The Literacy Group  
89 Main St., Cambridge 519-621-7993
151 Frederick Street, Kitchener 519-743-6090
Project READ
Information about literacy programs in area. 519-570-3054
St. Louis Adult Learning Centre
82 Beverley Street, Cambridge 519-745-1201
Conestoga College
150 Main St., 4th floor, Cambridge 519-623-4890
108 University Ave E., Waterloo 519-885-0300
Cambridge & Area Neighborhood Sites
Alison Neighborhood Community Centre
Volunteer run association that offers recreational and social activities for families.
127 Elgin Street North.
Ayr Family and Community Connections
80 Stanley Street, Ayr 519-632-9737
Christopher Champlain Community Centre
Provides recreation and social programs and services.
Family outreach service, computer and internet.

8-125 Champlain Blvd
Greenway Chaplin Community Centre
Offer educational and recreational and social programs.
116 Rouse Avenue East.
Offer educational and recreational and social programs.
116 Rouse Avenue East.
Hespeler Village Neighborhood Association
Affordable educational and recreational programs.
31 Kribs Street.
Langs Farm Village
Services and programs for all ages
1145 Concession Road.
Preston Heights
350 Linden Dr. 519-650-2971
Southwood Community Centre
Services and social and educational programs for children and adults.
1-241 Southwood Dr.
Emergency, Medical & Health
Waterloo Regional Police - non emergency 519-653-7700
Urgent Care Centre - Walk-in clinic open 7 days per week
900 Franklin Blvd. Cambridge 519-654-2260
385 Fairway Road S., Kitchener 519-748-2327
751 Victoria St S., Kitchener 519-745-2273
Help Lines
Let's Talk Line 519-745-8128
KW Crisis Clinic 519-742-3611
Sexual Assault Centers
Sexual Assault Support Center of Waterloo Region 519-571-0121
Sexual Assault Treatment Center 519-749-6994
Family Crisis Center 519-623-2422
Family Awareness & Education 519-745-8128
Drug & Alcohol Information Line 1-800-463-6273
Alcoholics Anonymous 519-658-8222
St. Mary's Counselling
Kitchener 519-745-2585
Cambridge 519-621-8424
Quit Smoking Community
Employment Services
Lutherwood Employment Services
35 Dickson Street Cambridge 519-623-9380
165 King St., Kitchener (Youth) 519-743-2246
35 Wyndham St. Guelph 519-822-4141
Northern Lights
Your link to training and referrals.
185 Weber St S., Waterloo
Cambridge Career Connections
Employment Centre for youth (16-24)
40 Ainslie St. S.
Working Centre, Adult Employment Centre
58 Queen Street South, Kitchener 519-743-1151
Service Canada Employment Centre
350 Conestoga Blvd, Unit C2 1-800-622-6232
409 Weber St W., Kitchener 1-800-206-7218
Employment Insurance
Get general information on EI from their inquiry line. 1-800-206-7218
Ontario Ministry of Labour Office 519-885-3378
Toll-Free 1-800-265-2468
Food Services
Cambridge Self-Help Food Bank
Provides food assistance to those living below the poverty line.
54 Ainslie St. S.
Salvation Army Cambridge 519-623-1221
Salvation Army Kitchener 519-745-4215
Trinity Community Table
Mon, Wed., Fri. free coffee/ donuts at 9:30 am and hot lunches starting at 11:30 am 519-621-8860
Food Hamper Program
807 Guelph St, Kitchener 519-742-0662
St. John Kitchen
97 Victoria St N., Kitchener 519-745-8928
St. Vincent de Paul 519-629-0103
ROOF 519-742-2788
Food hamper program for youth
242 Queen St., South Kitchener
General Local Information
Grand River Transit Bus Service 519-585-7555
Ainslie Terminal - 35 Ainslie Street S., Cambridge 519-623-8490
Charles St. Terminal - Charles St, Kitchener 519-585-2370
Information Cambridge
Get information on community services, activities and volunteer opportunities.
150 Main St
Volunteer Cambridge 519-623-0423
Community Information Centre of Waterloo Region
Get information on community services, activities and volunteer opportunities 519-579-3800
Ontario Disability Support Program
Financial assistance for people with disabilities. Get information on how to apply:
73 Water St. North, Ste. 605, Cambridge 519-623-1230
385 Fairway Road S, Kitchener 519-886-4700
Learn about the Canada Pension Plan.
409 Weber Street West, Kitchener
YMCA Immigrant Services
Enhances the wellness of newcomers by providing resources and support.
258 Hespeler Road, Cambridge 519-621-1621
800 King St W, 3rd Floor, Kitchener 519-579-9622
KWMC Multicultural Centre
Settlement services and counseling for New Canadians. 519-745-2531
Housing Supports
Lutherwood Housing Action Centre, Counseling Program
Support with self-directed housing search for individuals, couples and families.
165 King Street East, Kitchener
Rent Bank and Eviction Prevention Program
Loans for rent arrears or rent deposit. 519-743-2460
Families in Transition Program
Intensive housing support for families. 519-743-2460
The Working Centre
Housing Help Desk and Transitional Housing for singles.
58 Queen St S. Kitchener
The Bridges Shelter
Shelter for singles and families.
26 Simcoe St. Cambridge
John Howard Society
Housing counseling and after care programs & services. 519-622-0815
House of Friendship
Housing counseling and after care programs & services.
63 Charles St E. Kitchener
Mary's Place
Housing for single women and families.
84 Frederick St. Kitchener
Women's Crisis Services
Shelter and outreach support for abused women. 519-742-5894
Reaching Our Outdoor Friends (ROOF)
Housing support for youth. 519-742-2788
Community Housing Access Centre
Applications for subsidized housing. 519-575-4833
Out of the Cold Program
Meal and overnight shelter operating at different locations between Nov. 1- March 31.
K-W Urban Native Wigwam Project
Affordable housing for aboriginal families. 519-743-5868
Salvation Army, New Directions
Assists males with community reintegration from federal corrections facility. 519-744-4666
Energy Assistance Program
Assistance with utility costs for low-income individuals/families. 519-883-2100
Legal Information
Lawyer Referral Service 1-800-268-8326
Legal Aid Ontario
Get free legal advice from professionals.
50 Queen Street North, Ste 830. Kitchener
Waterloo Region Community Legal Services
Legal advice for landlord and tenant issues, social assistance, EI, CPP, OAS. 519-743-0254
Mental Health Services
Canadian Mental Health
Resources to the community, individuals with mental health issues and their families.
30 Wellington St, Cambridge 519-740-7782
67 King Street E, Kitchener 519-744-7645
Waterloo Regional Homes for Mental Health 519-742-3191
Personal, Financial & Family Counseling
Lutherwood Counseling
35 Dickson St. 2nd floor, Cambridge 519-622-1670
Catholic Family Counseling Centre 519-743-6333
Counseling Services, Family Service Bureau 519-621-5090
K-W Counselling Services 519-884-0000
Social Services
Region of Waterloo - Get information on the Ontario Works Program 519-884-0000
For intake call: 519-883-2010
150 Main St. Cambridge 519-740-5700
99 Regina St S. Waterloo 519-883-2010
Emergency Funds - Region
Social Services Information Line 519-623-7220
Subsidized Daycare - Region
Get information on how to get a subsidy for childcare expenses. 519-883-2200
Welcome Aboard
Drop-In Centre open 7:00 a.m. - 11:30 a.m. Mon. to Fri. in The Bridges Shelter.
Receive help in employment, addictions, mental health, etc.
Programs offered to help clients of the shelter, and those living in poverty in the community.
Waterloo Home Support
185 King St., S Waterloo 519-579-6930
Probation, Adults 519-740-5966
Probation, Youth 519-740-1844